Help

Privacy Policy

This Privacy Policy describes how Dyrka ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dyrka.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal or regulatory obligations. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and notify you as required by applicable law.

If we make significant changes, we may provide you with additional notice (e.g., email notification or a banner notice on our website). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and your rights.

2. Information We Collect

We collect personal information in a variety of ways, depending on how you interact with us:

A. Information You Provide Directly:

Contact Information: Name, address, phone number, email.
Order Information: Billing address, shipping address, payment details, order history.
Account Information: Username, password, security questions.
Shopping Preferences: Items viewed, added to cart, wishlist, or purchase history.
Customer Support Information: Any data you share with us via customer service inquiries.
User-Generated Content: Any reviews, testimonials, or other content you submit to our Site.
Survey & Feedback Information: Information you provide in surveys, promotions, or contests.

B. Information Collected Automatically:

We may collect certain data automatically when you interact with our Services, such as:

Device & Browser Information: IP address, browser type, operating system, language.
Usage Data: Pages visited, time spent on pages, interaction with the Site.
Cookies & Tracking Technologies: Used for analytics, security, and improving user experience. (See Section 7: Cookies Policy)
Location Data: Based on IP address or GPS, where permitted by law and with user consent.
Log Data: Includes timestamps, transaction details, and technical logs to improve security and detect fraud.

C. Information from Third Parties:

We may receive your information from:

Payment Processors: To process payments securely.
Shipping Providers: For order fulfillment and tracking.
Advertising & Analytics Partners: To understand site usage and improve marketing efforts.
Social Media & Login Integrations: If you log in using social platforms like Google or Facebook.
Affiliates & Business Partners: Companies we collaborate with for promotions or joint offerings.
Public Databases & Fraud Prevention Services: For verifying identities and preventing fraudulent transactions.

3. How We Use Your Information

We use your information for the following purposes:

To Provide & Improve Services: Order fulfillment, account management, shipping, customer support.
Marketing & Advertising: Sending promotional content, personalizing ads.
Security & Fraud Prevention: Protecting against fraudulent transactions.
Legal Compliance: Meeting regulatory requirements and responding to law enforcement requests.
Website Optimization: Tracking usage patterns to improve performance and user experience.
Customer Personalization: Providing customized recommendations based on browsing behavior.
User Verification: Ensuring account security and authenticating access.
Legal Disputes & Investigations: To resolve claims, enforce agreements, and comply with legal requirements.

4. Sharing of Personal Information

We may share your personal information with:

Service Providers & Vendors: Payment processors, shipping carriers, IT support, customer service platforms.
Marketing & Advertising Partners: Third-party partners to serve relevant ads.
Legal & Regulatory Entities: If required by law or for legal disputes.
Corporate Transactions: In case of a merger, sale, or acquisition.
Affiliated Businesses: Companies within our corporate structure that may provide services.

We do not sell your personal information to third parties.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Deletion: Request deletion of your data, subject to legal obligations.
Right to Opt-Out of Marketing: Unsubscribe from marketing emails anytime.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Obtain a copy of your data in a portable format.
Right to Object: Prevent certain uses of your data where legally applicable.
Right to Lodge a Complaint: File a complaint with data protection authorities if your rights are violated.

To exercise these rights, contact us at info@dyrka.com

6. International Data Transfers

Your personal data may be stored and processed in countries outside of your own, including the United States, UK, EU, and other jurisdictions. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. (For more details, see our Cookie Policy.)

Essential Cookies: Required for website functionality.
Performance Cookies: Help improve website performance and analytics.
Marketing Cookies: Used for advertising and user tracking.
Social Media Cookies: Allow interaction with social media features.

8. Data Security & Retention

We implement security measures to protect your personal information; however, no system is 100% secure. We retain data for as long as necessary for its intended purpose or to comply with legal requirements.

9. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

📧 Email: info@dyrka.com

🏢 Address: Hudiksvallsgatan 6, 11330 Stockholm, Sweden

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.

Shopping Bag

Menu